Tips for ACC Staff and Assessors
Enable New Zealand
Quality Living, Healthy Lives
URGENT
ACC Staff can request any application to be processed as URGENT by using the following purchasing code EURG on the ACC96 request form or in the body of the email sending the order to Enable New Zealand.
Email vs Facsimile
Email is the best medium for forwarding orders to Enable New Zealand. Assessors are recommended to submit the ACC96 Form.![]()
ACC Staff do not need to sign the ACC96form. Enable New Zealand accepts the order via the ACC Staff Email address as being proof as signing.
Store Reissue
Where possible the equipment provided to meet the need will be refurbished items from the Store. This will include equipment which has the same or similar specifications to the item requested.
Customer Liaison
Any issues or problems relating to any orders, freight or equipment issues please contact our ACC Processing Team Leader - Tracy Mullan (06) 353 5851 or email to: acc@enable.co.nz.
Housing Process (Standard and Complex)
The step by step process for ACC staff is on ACC’s intranet.

Phone us on 0800 17 19 81
