Tools for EMS assessors

Working with Enable New Zealand

Quickly find links to the systems, tools and information you need to access our Ministry of Health-funded services. Please contact us if you need further help.

Send a question to our support team (external website)

MoH manuals

Please ensure you are familiar with the relevant Ministry of Health guidelines for funding support for equipment and modifications for disabled people who are eligible to access these services.

Equipment and Modification Services manuals for providers and EMS assessors (external website)

Hearing Services – See downloads for hearing aid manual (external website)

Spectacle Subsidy Manual & Clinical Guidelines (external website)

EMS Assessor Online

EMS Assessor Online is for eligible health professionals to register on the Ministry of Health EMS Assessor Accreditation Framework.

EMS Assessor Accreditation Framework (external website)

EMS Assessor Online - Login (external website)

EMS Assessor Online registration user notes (PDF, 1.2 MB, 22 pages)

Spectacle subsidy claims

Information for optometrists and ophthalmologists (external website)

Log in to the Enable Specs App (external website)

View Enable Specs App video tutorials (external website)

Hearing subsidy and funding claims

Information for audiologists and audiometrists (external website)

Use Enable Online RTL for hearing aid requests (external website)

Enable Online RTL

Use Enable Online RTL (RTL) for equipment or hearing aid requests.

Learn about RTL (external website)

RTL - Login (external website)

RTL User Notes (external website)

EMS Advice

MoH guidelines – consultation with an EMS advisor (external website)

Contacting an EMS advisor (external website)

EMS Advice Outreach – Wheelchair and seating and postural management (external website)

EMS Advice Outreach – Housing (external website)

Note: to request EMS advice, use ProWorkflow.

MoH EMS Portal

Use the EMS Portal before requesting Bands 2 and 3 List equipment, non-list equipment, housing modifications and vehicle purchase and modifications.

Using the EMS Portal (external website)

EMS Portal Learn Online - Login (external website)

EMS Portal - Login (external website)


Use ProWorkflow for EMS advice requests and MOH housing requests.

Download ProWorkflow login instructions (DOCX, 354 KB)

Request a ProWorkflow login (external website)

View ProWorkflow housing video tutorials

Log in to ProWorkFlow (external website)

Download the EMS Advice Request Form – ProWorkflow (PWF) (DOCX, 37 KB) (external website)

Download ENAH114 Housing Checklist (DOCX, 52 KB)


Information for EMS equipment assessors (external website)

Download product lists  (external website)

Search re-issue equipment list (PN warehouse) (external website)

Note: For equipment requests, use Enable Online RTL.


Information for EMS vehicle assessors (external website)