Working with Enable New Zealand
Quickly find links to the systems, tools and information you need to access our Ministry of Health-funded services. Please contact us if you need further help.
Send a question to our support team
Please ensure you are familiar with the relevant Ministry of Health guidelines for funding support for equipment and modifications for disabled people who are eligible to access these services.
Equipment and Modification Services manuals for providers and EMS assessors
Hearing Services – See downloads for hearing aid manual
Spectacle Subsidy Manual & Clinical Guidelines
EMS Assessor Online
EMS Assessor Online is for eligible health professionals to register on the Ministry of Health EMS Assessor Accreditation Framework.
EMS Assessor Accreditation Framework
EMS Assessor Online - Login
EMS Assessor Online registration user notes (PDF, 1.2 MB, 22 pages)
Spectacle subsidy claims
Information for optometrists and ophthalmologists
Log in to the Enable Specs App
View Enable Specs App video tutorials
Hearing subsidy and funding claims
Information for audiologists and audiometrists
Use Enable Online RTL for hearing aid requests
Enable Online RTL
Use Enable Online RTL (RTL) for equipment or hearing aid requests.
Learn about RTL
RTL - Login
RTL User Notes
MoH guidelines – consultation with an EMS advisor
Contacting an EMS advisor
EMS Advice Outreach – Wheelchair and seating and postural management
EMS Advice Outreach – Housing
Note: to request EMS advice, use ProWorkflow.
MoH EMS Portal
Use the EMS Portal before requesting Bands 2 and 3 List equipment, non-list equipment, housing modifications and vehicle purchase and modifications.
Using the EMS Portal
EMS Portal Learn Online - Login
EMS Portal - Login
Use ProWorkflow for EMS advice requests and MOH housing requests.
Download ProWorkflow login instructions (DOCX, 354 KB)
Request a ProWorkflow login
View ProWorkflow housing video tutorials
Log in to ProWorkFlow
Download the EMS Advice Request Form – ProWorkflow (PWF) (DOCX, 37 KB)
Download ENAH114 Housing Checklist (DOCX, 52 KB)
Information for EMS equipment assessors
Download product lists
Search re-issue equipment list (PN warehouse)
Note: For equipment requests, use Enable Online RTL.
Information for EMS vehicle assessors