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EMS advice requests

Send EMS advice request in ProWorkflow

How to use ProWorkflow to send a request for EMS advice to our professional (EMS) advisory team.

Before you begin

Have your EMS advice request form –and any attachments–completed, saved and ready to attach.

Have your ProWorkflow login.

Request access to ProWorkflow (if needed)

What to do

  1. Log in to ProWorkFlow
    ProWorkFlow login screen with username and password fields
    (external website)
  2. Click New Project Request
    Green button with the text new project request

  3. Select template ‘EMS Advice’
    A drop-down field called use template

  4. Edit the Title field to enter your client’s name and type of advice required.
    Text field with a label of title

  5. Click Select Files, click on your files and click the Open button to attach them to your request.
    File upload field with the option to select files or drag and drop

  6. Click Save to send your request to our advisory team.
    Green button with the text save

ProWorkflow user guide

Download our ProWorkflow user guide for more details, including how to:

  • view, search and sort your requests
  • receive, reply to and send messages (emails) about your request.
  • view the outcome summary from the EMS advisor.

ProWorkFlow user guide: EMS advice requests (PDF, 1 MB, 9 pages)