Working with Enable New Zealand

Find the systems, tools and information you need to access our Ministry of Health-funded services. Please contact us if you need further help.

EMS Assessor Online

Register, re-credential or update your details.

EMS Assessor Accreditation Framework (external website)

EMS Assessor Online - Login (external website)

EMS Prioritisation Tool – Ministry of Health

Using the Equipment and Modification Services Prioritisation Tool (external website)

Learn Online - Login (external website)

Prioritisation Tool - Login (external website)

Enable Online with RTL

Submit service requests.

Enable Online (external website)

RTL - Login (external website)

RTL User Notes (external website)

Advice and information

Request advice from an EMS advisor.

Download the EMS Advice Request Form – Proworkflow (PWF) (DOCX, 30 KB, 3 pages)

Login to ProWorkFlow (PWF) to submit EMS Advice to Enable New Zealand (external website)

Submit a question to our support team (external website)


Ministry of Health manuals, clinical guidelines and equipment list.

Equipment and Modification Services manuals for providers and EMS assessors (external website)

Hearing Services – See downloads for hearing aid manual (external website)

Product list for Ministry of Health equipment band 1, 2 & 3  (PDF, 5.66 MB, 92 pages) (external website)

Spectacle Subsidy Manual & Clinical Guidelines (external website)