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Tools for EMS assessors

Working with Enable New Zealand

Quickly find links to the systems, tools and information you need to access our Ministry of Health-funded services. Please contact us if you need further help.

MoH manuals

Please ensure you are familiar with the relevant Ministry of Health guidelines for funding support for equipment and modifications for disabled people who are eligible to access these services.

Equipment and Modification Services manuals for providers and EMS assessors (external website)

Hearing Services – See downloads for hearing aid manual (external website)

Spectacle Subsidy Manual & Clinical Guidelines (external website)

EMS Assessor Online

EMS Assessor Online is for eligible health professionals to register on the Ministry of Health EMS Assessor Accreditation Framework.

EMS Assessor Accreditation Framework (external website)

EMS Assessor Online - Login (external website)

EMS Assessor Online registration user notes (PDF, 1.2 MB, 22 pages)

Equipment requests

Information for EMS equipment assessors (external website)

Download product lists  (external website)

Search re-issue equipment list (PN warehouse) (external website)

ENZ equipment service request system (external website)

Using Telehealth

A guide to using Telehealth - for ENZ Housing and Wheelchair & Seating Outreach Services (PDF, 190 KB, 9 pages)

A guide to using Telehealth - General information when assessing a client for mobility and seating solutions (PDF, 453 KB)

Spectacle subsidy claims

Information for optometrists and ophthalmologists (external website)

Log in to the Enable Specs App (external website)

View Enable Specs App video tutorials (external website)

Hearing subsidy and funding claims

Information for audiologists and audiometrists (external website)

Use Enable New Zealand's hearing service request system.

ENZ Hearing Login (external website)

User Guides & Forms (external website)

EMS advice

MoH guidelines – consultation with an EMS advisor (external website)

Contacting an EMS advisor (external website)

Download the EMS Advice Request form (DOCX, 91 KB, 3 pages)

EMS Advice Outreach – Wheelchair and seating and postural management (external website)

EMS Advice Outreach – Housing (external website)

Request for EMS Advice guide - Equipment (DOCX, 70 KB, 2 pages)

Request for EMS Advice guide - Housing (DOCX, 72 KB, 2 pages)

Request for EMS Advice guide - Wheelchair (DOCX, 75 KB, 2 pages)

Guideline - Request for secondary mobility bases and/or seating options  (DOCX, 130 KB, 4 pages)

Note: to request EMS advice, use ProWorkflow.

Wheelchair and seating

ENAE205 Manual Wheelchair Specification (external website)

ENAE206 Power Wheelchair Specification (external website)

ENAE211 Outreach Service Referral and Outcome Summary (external website)

Guide for EMS Assessor: Modular ramps (PDF, 200 KB, 2 pages)

EMS Portal

Use the EMS Portal before requesting Bands 2 and 3 List equipment, non-list equipment, housing modifications and vehicle purchase and modifications.

Using the EMS Portal (external website)

EMS Portal Learn Online - Login (external website)

EMS Portal - Login (external website)

Housing requests

Information for EMS housing assessors (external website)

Guide for EMS Assessor: Modular ramps (PDF, 200 KB, 2 pages)

Note: Use ProWorkflow for MOH housing requests.


Use ProWorkflow for EMS advice requests and MOH housing requests.

Download ProWorkflow login instructions (DOCX, 354 KB)

Request a ProWorkflow login (external website)

View ProWorkflow housing video tutorials

Log in to ProWorkFlow (external website)

Download ENAH114 Housing Checklist (DOCX, 52 KB, 2 pages)

Vehicle requests

Information for EMS vehicle assessors (external website)

View ProWorkflow vehicle assessment request tutorial (external website)

Hospital Short Term Loan system

New user request form for Short Term Loan system (DOCX, 24 KB, 1 pages)