Need some help making a specs claim? Find user guides, support and tutorials here.
Watch the following videos to learn how to make a spectacle claim.
These videos are best watched with a high quality setting and at full screen. Use the "Settings" and "Full screen" options at the bottom of each video to improve your experience.
Introduction and submitting applications
Start here to get an introduction to the Specs app and how to submit applications.
Video duration 5:26
Submitting Genuine and Exceptional claims
Find out how to use the Specs app to submit a Genuine and Exceptional application.
Video duration 3:22
Creating a client
Learn how to use our Specs app to create a client in the system.
Video duration 1:58
Editing client details
Here we explain how to use our Specs app to edit client details.
Video duration 1:41
On Behalf process
Find out how about what's involved in the On Behalf process.
Video duration 1:32