Due to increased demand for freight services in the Auckland region we are experiencing delays in equipment collection and delivery. We thank you for your patience and apologise for any inconvenience.

Contact us

How to contact us if you have any questions about Enable New Zealand or this website.

If you are an assessor with a question or issue relating to MRES, please check our Frequently Asked Questions page to see if your question is answered there before contacting us.

Frequently asked questions for MRES

Submit a web contact form

What Information needs updating?

What ACC contracted services do you provide?

Please give us details about the item including barcode numbers (if any).

Please give us information about previous repairs and who completed them (if any).

By clicking "Submit", you agree to our Copyright and Privacy statement.

Return equipment

Please return any equipment issued by Enable New Zealand that you don’t use or need anymore. You can return the equipment yourself. Or we can collect it from your home or hospital.

Find out how to return equipment

Get in touch with our contact centre

Our contact centre operates from 8 a.m. to 5 p.m., Monday to Friday

Telephone
0800 ENABLE (362 253)

Locate our offices

Palmerston North Head Office

Our head office opening hours are 8.30 a.m. to 5 p.m.

Physical address
585 Main Street
Palmerston North 4410
Postal Address
PO Box 4547
Manawatu Mail Centre
Palmerston North 4442

Palmerston North Warehouse

Our Palmerston North warehouse is open from 8.30 a.m. to 5 p.m.

Physical address
291 Tremaine Avenue
Highbury
Palmerston North 4412
Postal Address
PO Box 4547
Manawatu Mail Centre
Palmerston North 4442

Christchurch Office

Our Christchurch office opening hours are 8.30 a.m. to 5 p.m.

Physical address
78a Hammersmith Drive
Wigram
Christchurch 8042
Postal Address
PO Box 33054
Barrington
Christchurch 8244

Hamilton Office

Our Hamilton office opening hours are 8.30 a.m. to 4.30 p.m.

Physical address
8 Clow Place
Melville
Hamilton 3206
Postal Address
PO Box 5744
Frankton
Hamilton 3242

New Zealand Relay Service

You can also use the New Zealand Relay Service (external website)  to contact us.

NZ Relay is a telecommunications service for people who are deaf, hearing-impaired, deaf-blind, or speech-impaired. All NZ Relay calls are strictly private, so information is safe and secure.