App tutorials and guides
Select below the app you need guidance for. If you’re still having trouble after reading our guides, you can submit a help ticket or reach out to our contact centre.
Our guides for each app are selection of video tutorials, step-by-step instructions, and downloadable guides.
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Equipment Maintenance App guides
Guides for the Equipment Maintenance app for MRES subcontractors.
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ACC MRES guides
Guides for people working with our ACC MRES app.
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ProWorkflow guides
Guides and tutorials for using ProWorkflow to request EMS advice or modification services.
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EMS Assessor Online guides
How to use EMS Assessor Online to register as an EMS assessor, endorse applications, and get help with passwords and usernames.
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Equipment App (ESH) guides
Read our guides to help you submit EMS equipment requests in the Enable Equipment App.
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Hearing App (ESH) guides
Read our guides to help you submit hearing aid service requests in the Enable Hearing App.
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Specs App (ESH) guides
User guides and tutorials for vision assessors claiming the spectacle subsidy funded by DSS.
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Short Term Loan guides
Guides on how to use the Enable Short Term Loan cloud-based system.