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Equipment collection

On this page you'll find how to return or arrange pick-up for equipment you no longer need and who to contact for advice if unsure about returning it.


Have equipment issued by Enable New Zealand collected

Do you have ACC or Disability Support Services equipment you no longer need, and would like it picked up? We’re here to help.

You can either:

  • fill out the webform below

  • or give us a call on 0800 362 253.

Our friendly Contact Centre Team are available Monday through to Friday, 8 am - 5 pm.


Who to contact if you’re unsure about returning equipment

If you’re not sure whether to return the equipment, please check with your occupational therapist, physiotherapist, or other health professional. If your equipment was provided by ACC, you can contact the ACC recovery team at 0800 101 996.


If you want to understand what happens after requesting collection, visit our ‘How Collection Works’ webpage.

Please complete this form

Client details

Collection details

What are the details for this collection?

Equipment details

Your details

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