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Our aim is to meet or beat the New Zealand Web Accessibility standards and allow everyone to access the same information equally.

View the New Zealand Web Accessibility standards

If you’re having any trouble using our website, please let us know immediately and tell us what we could do better. Our goal is to fix these issues as quickly as possible.

Find out how to contact us and report a website issue

We’re aware there are some existing barriers on our website, and our team are working hard to address them.

Known accessibility issues

Synchronised captioning

For video content with audio, we are working on enabling synchronized captioning. As a work-around we provide a full transcript under the video for our customers to use.