EMS advice request and outreach (ProWorkflow)

Guides to help you prepare and submit EMS advice requests in ProWorkflow, and our guide to telehealth consultations for outreach services.

Prepare your EMS advice request

Download current EMS advice forms

Use these guides to help you complete the EMS advice request form. Ensure any files to be attached are named using the following format. 'SURNAME Firstname NHI Description'. For example, 'MONDAY Frank NHI2345 picture of kitchen'.

Download our equipment advice requests guide

Download our housing advice requests guide

Download our modular ramp advice requests guide

Download our guideline for secondary mobility bases and seating advice requests

Download our guide to requesting wheelchair advice

Wheelchair and seating outreach guides

If you're requesting advice through our EMS outreach services, and considering a telehealth consultation, see our guide:

Download our guide to using telehealth

Submit your request in ProWorkflow (PWF)

Request access to ProWorkflow (if needed)

Log in to ProWorkFlow

Click New Project Request

Select template ‘EMS Advice’

Edit the Title field to enter your client’s name and type of advice required.

Click Select Files, click on your files and click the Open button to attach them to your request.

Click Save.