Want to know what is available in re-issue? In the first instance get in touch with our clinical advisory team.
However if you want to search yourself in the ACC MRES app; -
1. Select the MRES ACC ‘Inventory’ tab and then either the ‘Re-issue details’ or ‘Re-issue count’ tabs.
Note: The Re-issue count tab has the supplier code (so you can check the item is exactly what is needed) and the Re-issue details tab can include more information about the item including a photo.
2. Click on the magnifying glass in the top right corner, click on “Catalogue item’ or ‘Description’ and then select drop down option ‘Contains’. Tip: Type in generic search word e.g. mattress
3. View the search results.
If your preferred item is in stock:
copy the catalogue item description (highlight and CTRL + C), and
paste (CTRL + V) the description into the product line in your order.
This will ensure you order the correct item for your client.
You will only be provided with this exact item. If accessories are required (eg, wheelchair accessories) you'll need to:
attach a quote for them, and
create an additional equipment line using 'ENON as quote'
For re-issue wheelchairs please email a completed Wheelchair Specification Form