Tutorials for assessors

• How to access the MRES app

  How to log in to our MRES App and set up your internet browser in Google Chrome.

• Create an order

  Create an order for purchase, hire, or trial.

• Add a client

  How to add an ACC client to the MRES App when you're creating an order.

• Editing submitted orders

  Adding information to complex and non-list MRES equipment orders that have been submitted.

• Check progress of items in your order

  How to check the progess of each item in your order, including the delivery address.

• Finding items available in re-issue

  Discover what items are available for re-issue.

• Managing equipment trials

  Learn how to enter a trial start date, add new items to a trial in progress, record trial outcome, or request a trial extension.

• Request MRES housing equipment

  Information for assessors requesting ACC MRES housing equipment.

• How to stop our emails going to junk

  Emails going to spam? Here is how to stop it.

• Hire equipment orders

  Learn what to consider before ordering MRES hire equipment, how to order hire equipment and view a report of your hire equipment orders in the MRES App.

• Non-list equipment orders

  Learn about ordering equipment that is not on the ACC list.

• Assessment reports

  Training notes for the MRES App about assessment reports.

• MRES emails and notes

  How to send an email and add notes to an order within the ACC MRES App.

• View order dashboard tiles

  Get support to Understanding the view order dashboard tiles.