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EMS advice request and outreach

Guides to help you prepare and submit EMS advice requests in ProWorkflow, and our guide to telehealth consultations for outreach services.

Prepare your EMS advice request

Download current EMS advice forms

Use these guides to help you complete the EMS advice request form. Ensure any files to be attached are named using the following format. 'SURNAME Firstname NHI Description'. For example, 'MONDAY Frank NHI2345 picture of kitchen'.

Request for EMS equipment advice

Request for EMS housing advice guide

Modular ramp guide for assessors

Request for secondary mobility bases and or seating solution

Request for EMS wheelchair advice

Wheelchair and seating outreach guides

If you're requesting advice through our EMS outreach services, and considering a telehealth consultation, see our guide:

Guide to Using Telehealth

Submit your request in ProWorkflow (PWF)

Request access to ProWorkflow (if needed)

Log in to ProWorkFlow

ProWorkFlow login screen with username and password fields

Click New Project Request
Green button with the text new project request

Select template ‘EMS Advice’
A drop-down field called use template

Edit the Title field to enter your client’s name and type of advice required.

Text field with a label of title

Click Select Files, click on your files and click the Open button to attach them to your request.
File upload field with the option to select files or drag and drop

Click Save.
Green button with the text save