Guides to help you prepare and submit EMS advice requests in ProWorkflow, and our guide to telehealth consultations for outreach services.
Prepare your EMS advice request
Use these guides to help you complete the EMS advice request form. Ensure any files to be attached are named using the following format. 'SURNAME Firstname NHI Description'. For example, 'MONDAY Frank NHI2345 picture of kitchen'.
Wheelchair and seating outreach guides
If you're requesting advice through our EMS outreach services, and considering a telehealth consultation, see our guide:
Submit your request in ProWorkflow (PWF)
Click New Project Request
Select template ‘EMS Advice’
Edit the Title field to enter your client’s name and type of advice required.
Click Select Files, click on your files and click the Open button to attach them to your request.