Beyond economic repair (BER) DSS equipment

Equipment is considered Beyond Economic Repair (BER) when it is damaged or worn to a point where repairing it is no longer cost-effective.

The information below outlines what documentation is required, how replacement requests are processed, and what to consider when alternative solutions may be needed, to help ensure requests can be assessed as quickly as possible.

Required Documentation

The assessor must complete the Replacement Equipment Form (ENAE208) and upload it together with the BER form. The request must include:

• Client details

• Repair service details

• Existing equipment details (type, supplier, description, asset number)

• Details of any loan equipment provided

• New equipment required:

  • Type, supplier, and description

  • DSS list equipment number

  • Whether the exact item is essential

• Assessor details

• Delivery address

Download the DSS Replacement Equipment form.

Alternative Solutions

If a like-for-like replacement is not appropriate, a reassessment may be required, particularly where:

• Items are Band 2–3, or

• Accessories cost over $1,000

A new assessment may also be required if the person’s needs or circumstances have changed, to confirm:

• Ongoing DSS eligibility

• Ongoing suitability of equipment

Requests for Advice

If the alternative solution is non-band list and over $5,000, a Request for Advice is mandatory.

The BER form and supplier quote must be attached.

If you’re unsure whether a replacement, reassessment, or alternative solution is appropriate, or if you need any further advice, please don’t hesitate to get in touch, we’re happy to help.