DSS prioritisation guidelines

Disability Support Services (DSS) introduced prioritisation guidelines in April 2024 to help identify urgency and risk. This ensures people with the highest need continue to access equipment and modification solutions within current funding constraints.

Prioritisation decisions must:

• Be based on clinical need and align with Priority One indicators

• Consider the person’s existing supports

When to complete a Prioritisation Tool

A prioritisation tool is required for:

• All Band 2–3 service requests

• All housing-related funding requests

• Band 2–3 reassessments that result in a new or alternative solution, including accessories over $1,000

When a Prioritisation Tool is not required

A prioritisation tool is not required for:

• Any Band 1 equipment

• Accessories under $1,000 (standard process applies; EMS portal not required)

• Like-for-like replacements where equipment:

  • Is currently used

  • Continues to meet the person’s needs

  • Is deemed beyond economic repair (BER) by Enable NZ contractors. These cases are considered Priority One and do not require EMS portal submission.

Where to attach the Prioritisation Tool

The prioritisation tool must be completed and uploaded via the EMS portal. It is not required for requests for advice.

Who reviews the Prioritisation Tool

Services must nominate a clinical leader to:

• Review Priority One EMS requests, or

• Monitor Priority One and Two ratios using EMS portal reporting

Discuss arrangements with your service leader or manager.

Further Information

Access the full guideline here: https://www.disabilitysupport.govt.nz/providers/equipment-and-modification-services/manuals-and-practice-guidelines/prioritisation-guideline-and-q-and-as

We hope this information is helpful, and please don’t hesitate to get in touch if you have any questions or need further clarification.