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MRES notes

The MRES app automatically sends a generic email with a link to an order when a note has been added for you to read. You can also add notes to MRES orders for others to read.

  • You can only see the notes you have created and the notes that are specifically addressed to you.

  • Notes can only be added to active orders. They cannot be added to draft or completed orders.

Instructions are below for how to view notes assigned to you, and how to add a note for someone else.

View a note

Instructions to view a note assigned to you in MRES

  1. 1

    Access MRES

    You can click the link in the email or log into the MRES app at mres.enable.co.nz.

  2. 2

    Find the notes

    Access the order this note is for, then select the 'Notes' button. This will open a pop-up.

  3. 3

    View the notes

    In the pop-up, select 'Request Notes Summary'. This will display the message for you, the date and time the note was added, and who wrote the note (the 'recorder').

  4. Finished!

Add a note

Instructions to create a note in MRES and notify someone that it's been created.

  1. 1

    Access MRES

    Log into the MRES app at mres.enable.co.nz and find the order you want to add a note to.

  2. 2

    Find the notes

    In the order, select the 'Notes' button. This will open a pop-up.

  3. 3

    Create a note

    In the pop-up, select the + (plus) button. This will open another pop-up where you can write your note.

  4. 4

    Select 'Email' as note type

    Select ‘email’ in the Note Type field. Selecting ‘notes’ in the note type field will not notify anyone you have added information to the order, please don’t add this.

  5. 5

    Select recipient and subject

    Select a subject in the 'Note Subject dropdown, then select who you want to receive the notification in the 'Note To' dropdown. Below is a table showing who these notifications can go to.

    Note To options

    Who

    Advisor

    Clinical Services Advisor at Enable NZ - for clinical advice/review of MRES orders

    Assessor

    The Allied health professionals who submit MRES orders

    CSF Enable NZ

    Customer Service Facilitator who assist with processing of MRES order at Enable NZ

    ACC

    Enable NZ use only

    Procurement

    Enable NZ use only

    W/House HM

    Enable NZ use only

    W/House PN

    Enable NZ use only

    W/House CH

    Enable NZ use only

    ACC Staff

    Enable NZ use only

    ACC Non-list reviewer

    This is only applicable if you receive contact from someone at ACC in this team

  6. 6

    Write your message

    Add your message in the 'Note Content' box. Screenshots, images, and files are not able to be uploaded in the Request Notes form. However, you can use URL links to reference documents

  7. 7

    Save and send your note

    Select ‘update’ to save the note. You cannot edit notes once added, so ensure you have the correct information before saving. The person you selected will receive an email notification of this note.

  8. Finished!