These are living guides and may be updated. We will notify you of any significant changes.
In this section
Find answers to questions about the MRES App and MRES processes.
How to log in to our MRES App and set up your internet browser in Google Chrome.
Create an order for purchase, hire, or trial.
How to add a new client record in the MRES App when you're creating an order.
Adding information to complex and non-list MRES equipment orders that have been submitted.
How to check the progess of each item in your order, including the delivery address.
From here you can request Equipment Collection or Repair for your client
Learn how to enter a trial start date, add new items to a trial in progress, record trial outcome, or request a trial extension.
Information for assessors requesting ACC MRES housing equipment.
Learn what to consider before ordering MRES hire equipment, how to order hire equipment and view a report of your hire equipment orders in the MRES App.
Learn about ordering equipment that is not on the ACC list.