Skip to content
Home page

Multi-factor authentication for the Hire app

Use this guide to set up Multi-Factor Authentication (MFA) for Enable NZ Hire. You do not need to reset your password.

Follow the steps in order and keep your phone with you during setup.

When asked to choose an authenticator method, we recommend that you use Microsoft Authenticator and ignore OneAuth.

Setting up MFA for Hire

If you are setting up MFA after 5pm on Thursday 11 June 2026, you will be automatically presented with a QR code after logging in.

  1. 1

    Install Microsoft Authenticator

  2. 2

    Sign in to Enable NZ Hire and access MFA settings

    • Open Enable NZ Hire and enter your usual login details.

    • If you are setting this up after 5pm on Thursday 11 June, you will be presented with a QR code and can go to the next step. If you are doing this before 5pm on Thursday 11 June or the QR code does not automatically appear:

      • Select your profile icon in the top right corner.

      • Click on “My Account”

      • In the Account page that opens, select “Multi-Factor Authentication” under Security on the left-hand side.

      • In the new page that opens, select "Set up Now" under "OTP Authenticator".

  3. 3

    Scan the QR code and verify

    • Using the Microsoft Authenticator app on your phone, open the QR code scanner using one of these methods:

      • select the + button and choose "Other account"

      • or select the QR code button.

    • Scan the QR code

    • Follow the prompts to finish linking your account.

  4. 4

    Confirm setup

    • A pop-up will appear saying "You're trying to perform a sensitive operation. Click here to verify yourself."

    • Select the "Click here" text.

    • Enter your Hire password and select "Confirm password".

    You will then receive a confirmation email that your MFA setup is complete.

  5. Finished!

Next time you sign in, enter your username and password, then the code (or “OTP” - one-time password) from your Authenticator app.

Troubleshooting

If you have trouble scanning the QR code, make sure Microsoft Authenticator is installed and open on your phone, and that your camera is working.

Ignore the option to set up OneAuth.

If setup still does not complete or you’re having issues, contact the Enable NZ support team.